This place suits me perfectly! The luggage storage, 24-hour reception, and free airport shuttle are great. I recall how the staff helped me with an insect bite during my first stay. Pam was excellent at the front desk too! I'll be back for Christmas.

During my stay, I appreciated how clean and quiet my room was. I enjoyed the view of the airport, which felt familiar as someone from a busy city.

I found the furniture worn, which did not match the overall experience I expected. The restroom issues were a letdown.

great comfort with minor areas for improvement

The spacious suite offered excellent room to unwind, making our family stay enjoyable. The punctual shuttle service to the airport provided great convenience, which I truly appreciated.

The check-in process could be a little faster, though it wasn’t a major issue.

Does it deliver?

The amenities were exceptional, and the suite was spacious and peaceful! My stay was remarkably quiet despite being right next to the airport.

Staff responsiveness to guest issues was lacking, particularly in addressing room maintenance problems. The TV and phone were both inconveniently defective.

Just an appropriate option for a weekend getaway in Rosemont with very good value for money. Check-in was professional and pleasant even after a long wait due to many travelers arriving.

Nice stay, but had room issues

We had a decent time here, but there were some hiccups. First room we got had gross dark spots on the floor and tub. Leah at the front desk was super nice and helped us find a third room that was actually better, but still could’ve been cleaner. The location is spot on for O'Hare, which was a plus!

The spacious lobby decor is welcoming, showcasing elegant touches that made me feel right at home. The easy accessibility made navigating the hotel a breeze for someone like me, appreciating a leisurely pace during my stay.

More seating needed in common areas.

Recommend it for couples with close proximity needs

Checked in and got an upgrade to the club level which was a nice surprise. The room was large and clean with a comfy sitting area to relax in after a long day.

It wasn't cheap but still acceptable for the upgrade.

I truly enjoyed my stay at Sheraton near O'Hare. The spacious room offered a fantastic airport view, and the staff’s warmth made it even better. The only downside was the limited seating in common areas, but it didn’t overshadow my experience. Would recommend this place!

i recently stayed in a one bedroom king suite and it was super clean and spacious. the staff was friendly and made my stay enjoyable, especially with the smooth shuttle service to the airport. definitely exceeded my expectations compared to my last visit in rosemont.

the air conditioning barely worked.

The room was spacious, but the WiFi was not included.

The room was clean, spacious and comfy. Excellent shuttle to the airport and a hassle-free stay overall.

Finding the parking was a bit like navigating a labyrinth—I almost needed a map!

I truly appreciated the spacious lobby area, which was beautifully decorated and welcoming. The easy accessibility made navigating the hotel a breeze, allowing me to enjoy my stay without any hassle.

More comfortable seating in common areas would help seniors.

During my recent stay at Sheraton, I found the front desk staff to be exceptionally friendly and helpful. The room was clean and spacious, with a comfortable sitting area and a great view of the airport. The shuttle service to the airport was efficient and convenient, making my travel seamless. Overall, the hotel provided a cozy atmosphere that made my business trip enjoyable.

Some areas of the hotel could benefit from modernization.

The room was perfect for our needs, and it was a great surprise to find out the breakfast was not just good but plentiful! We enjoyed some time at the cozy lounge and the pool, which was a nice way to unwind. Just a heads up, parking was a bit pricey, but it didn’t take away from our overall experience! 🏨